Last updated: 21 September 2026 Publisher: Appsolute Solutions (Pty) Ltd Contact:support@easyairlaw.co.za
Easy Airlaw sells a digital subscription. There is no physical product to return. This page covers refunds for web charges processed by Paystack and points Android buyers to Google Play.
Web purchases (Paystack)
Ask for a refund by emailing support@easyairlaw.co.za from the address on the account, and include the Paystack receipt or transaction reference.
If you email within 7 days of the first Pro charge, we refund that charge in full.
After 7 days we refund unused time when the service was unavailable, or when we closed the account without cause.
Cancelling a subscription stops the next renewal. Access continues until the end of the period you already paid. We do not refund unused days after a normal cancellation.
Refunds go through Paystack to the original payment method. Banks usually post them in 3 to 10 working days.
Android purchases (Google Play)
Purchases made in the Android app are refunded under Google Play’s refund policy. Request those refunds in Google Play, or email us and we will point you there.
If we discontinue Pro
If we stop offering the paid service entirely, we refund the unused portion of the current subscription period.
Chargebacks
If something has gone wrong, email us first. We would rather refund than fight a dispute. Unjustified chargebacks may lead to account suspension.