Last updated: 21 September 2026 Publisher: Appsolute Solutions (Pty) Ltd Product: Easy Airlaw (easyairlaw.co.za) Contact:support@easyairlaw.co.za App: Easy Airlaw (com.devsdev.easyaip) Website:https://easyairlaw.co.za
We collect the minimum data needed to run an authenticated Q&A assistant over South African civil aviation reference material. We do not sell personal data. Personal information has the meaning in the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA).
Data we collect
Account credentials — username and a password hash (we never store plaintext passwords).
Conversation content — questions you ask and assistant responses, so you can revisit chats.
Billing state — whether Pro is active, and Paystack or Google Play identifiers for a purchase. We do not store card numbers, CVV, or PIN. Web card details are entered on Paystack’s checkout. Android purchases stay on Google Play.
Technical logs — server logs (IP, timestamps, error traces). If crash reporting (e.g. Sentry) is enabled, device/app diagnostics may be sent to that service. On the website, we use Google Analytics and privacy-focused analytics (Umami) for aggregate traffic. Umami may also record session replays and heatmaps. These website tools run only after you accept analytics cookies on the consent banner. The Android app uses Firebase Analytics (Google) for aggregate usage such as app opens and sessions. We do not use these tools for advertising.
Feedback you send: comments, optional name and email, and on desktop web an optional screenshot. We send these to Sentry so we can fix bugs and improve the product. We do not attach your chat transcript automatically. If you add a screenshot, it may include whatever is on screen, including a conversation.
No advertising identifiers are used. On the website you can reject analytics cookies; Google then receives only cookieless, non-identifying measurement pings (Consent Mode).
How we use data
Authenticate you and keep your conversations private to your account
Grant and revoke Pro after a payment event
Improve retrieval quality and fix bugs
Review feedback you send and diagnose crashes
Secure the service against abuse
Sharing
We do not sell your data. We may share data with:
Infrastructure providers (VPS host, database) under contract
LLM API provider (e.g. OpenRouter) — your questions and retrieved context are sent to generate answers
Paystack — email and account identifiers needed to start a web checkout and to match a webhook to your account. Card details stay on Paystack.
Google Play / RevenueCat — Android purchase tokens so we can honour in-app subscriptions
Error monitoring (optional Sentry) for crash diagnostics and feedback you submit
Website analytics (Google Analytics and Umami, easyairlaw.co.za only) for aggregate usage — and, for Umami, replays and heatmaps — after you accept analytics cookies
Android app analytics (Firebase Analytics) for aggregate usage; no advertising ID
Law enforcement when legally required
Retention
Account and conversations: retained until you request deletion or the service is shut down
Billing identifiers: retained while needed for refunds, disputes, and accounting
Server logs: typically 30–90 days
Backups: rotated on a fixed schedule
Your rights
You may request access, correction, or deletion of your account and conversations by emailing
support@easyairlaw.co.za. We will respond within a reasonable period. Under POPIA you may also object to certain processing or lodge a complaint with the Information Regulator.
Children
The app is not directed at children under 13. Do not create an account if you are under 13.
Security
We use HTTPS in production, hashed passwords, and access-controlled servers. Card data is handled by Paystack or Google Play, not by this website. No method of transmission is 100% secure.
Unofficial product disclaimer
This app does not represent the South African Civil Aviation Authority (SACAA) or any other government entity.
It is not affiliated with, endorsed by, or operated by SACAA.
Answers may be incomplete or incorrect. Always verify against official publications before flight or licensing decisions: